Frequently Asked Questions

Explore our Frequently Asked Questions (FAQs). If you don’t find what you’re looking for, feel free to leave us a message!

Stonecraft Leather

Popular Questions

At Stonecraft Leather, we use only the finest globally sourced leather materials. This ensures the highest possible quality and durability for all of our handcrafted products.

The time it takes to create each product varies depending on its complexity. However, we strive to balance meticulous craftsmanship with efficiency to provide our products in a reasonable timeframe.

Yes, we do accept custom orders. We enjoy working closely with our customers to create a unique piece that meets their specific needs and style.

Since most things are custom made, they are made to order. Depending on the amount of orders that come through from customers, wait times for an item can take 4-6 weeks until they are shipped. After the item is made it is then usually shipped within 2 days of completion. 

Orders are fulfilled in the sequence that they are received. This prevents a customer from getting their item pushed back in the production line. This ensures fair and proper treatment of all customers.

Leather is a durable material that ages beautifully with time. To maintain its quality, avoid exposing it to harsh elements like water and direct sunlight. Regularly clean it with a soft, dry cloth and use a quality leather conditioner to keep it nourished.

We stand behind the quality of our products and want our customers to be completely satisfied with their purchase. If for any reason you are not, please contact us to discuss options for return or exchange.

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Our Philosophy

Leather Is Our Craft, Our Ritual, Our Passion.

At Stonecraft Leather, our philosophy is deeply rooted in the belief that craftsmanship matters. We envision a world where quality trumps quantity, and where the value of a product is measured by the skill, time, and passion invested in its creation, rather than its mass-produced availability.

In an age of instant gratification and disposable goods, we choose to swim against the tide. We celebrate the beauty of slow crafting, where every stitch is a testament to patience and every finished product is a labor of love. We believe that in slowing down, we not only create better products but also better experiences for our customers.

Our commitment to this philosophy is unwavering. We source the finest materials from around the world, meticulously hand-cut, glue, stitch, and finish every item in our humble “Leather Barn”. The result? Elegant, timeless pieces that not only catch the eye but also stand the test of time.

However, for us at Stonecraft Leather, our philosophy extends beyond just the crafting process. We believe that great service is as important as a great product. Hence, we strive to ensure customer satisfaction by providing prompt assistance, listening to feedback, and constantly improving based on our customers’ needs.

In essence, our philosophy at Stonecraft Leather revolves around a simple principle: To create leather goods that are not just products, but treasured keepsakes that carry a piece of our heart and soul. Because at the end of the day, we’re not just making leather goods; we’re crafting stories of dedication, passion, and love.